I’ve recently joined a monthly networking group as part of a strategy to grow my business. One of the great things this group offers is regular training opportunities – workshops of a couple of hours in length on a range of topics. Specifically, the founder runs a workshop on networking which I went along to earlier in the summer.
It was a great workshop full of helpful pointers and tips about how to get the most of my membership and meetings and what it means to network successfully. So much of the content resonated with me and in fact, inspired me to write this blog post.
A large part of my business entails me not only working one on one with individuals who are looking to use social media in their business, but I also deliver presentations. Mainly around the benefits of social media, but also about etiquette and positioning yourself online.
One of the most common questions or concerns that holds people back from even getting started on social media is ‘what do I do when I’m there?’ ‘What do I say?’ ‘How do I behave?’
I always like to share this little pearl as a starting point – ‘communicating online is no different to communicating offline.’ I also like to highlight that it’s the platforms we use that are called ‘social media’ and the act of using them is referred to as ‘social networking’. So, put your best self forward, be polite, be generous, be present. Show up. Sound familiar? (Hopefully yes!)
For the non digital natives out there (Baby Boomers, Generation X), communicating online doesn’t come naturally. And for the millennials amongst us who get the social side it’s still sometimes difficult to see how our Facebook account or Instagram feed can be used to generate business.
There were so many commonalities between the content covered in Philippa’s networking workshop and what I often cover in my mentoring programme and presentations that I wanted to share. I hope that for those struggling with the how’s of what’s of communicating online these three comparisons will give you the confidence to go forth, adopt the right behaviours and invest the time in doing social well.
- “Business networking is not a numbers game. Being connected to lots of people will not necessarily make you more successful.”
People think more followers, more connections and more page likes is a success measure by default and if they don’t have those numbers it’s not working for them or that someone is better than they are. Social media is not a numbers game either. It’s about how you build that community and subsequently how you nurture it. Speak to 2 people as if you were talking to 2000 and you’ll be just fine…
2. “Having made a great first impression we need to ensure we engage in conversation”
As you begin to gain (more) followers, page likes and connections don’t forget to get to know them and help them to get to know you. Don’t go silent or simply send automated tweets. You would never walk in to a room full of people, shout about your latest offer or business venture and then walk out again (or at least I hope you don’t!)
3. “People buy people”
One of the benefits to networking face to face is the ability to see a group of people regularly, get to know about them and their business and as a result build a trust between you that hopefully leads to referrals on both sides when the need arises. This can also be done online. Yep!
Share pictures of you in your business and working with clients. Don’t be afraid to share updates that help to give a sense of who you are outside of work: hobbies, family life, favourite tv shows. Be aware also of how you ‘talk’ online. Your personality can shine through in the way you write your updates. Don’t forget to listen, reply to and acknowledge comments and conversations in your network either – something that naturally you would do when networking face to face.
“Networking is an opportunity to not only learn, seek help and meet new people but a place to support others, build relationships and your reputation.”